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2DASH, INC.
Frequently Asked Questions
How do I cancel my subscription?
To cancel your subscription, simply send an email to contact@manualhelper.com with the subject line "Cancel Subscription" and include the email address associated with your account. We'll process your cancellation within 24 hours.
I can't find my manual. Can you help?
Yes! If you can't find a specific manual using our search, email us with the brand, model number, and product type. Our team will do their best to locate it for you.
How do I get a refund?
If you're not satisfied with our service, contact us within 7 days of your initial payment for a full refund. Please include your payment confirmation and the reason for your request.
What are your business hours?
Our support team operates Monday through Friday, 9 AM to 6 PM EST. We aim to respond to all inquiries within 24 business hours.
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